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The Thinking Became More Important Entry No.5

For years, expertise was often linked to access.

Access to knowledge. Access to tools. Access to information.


Today, much of that access is available to everyone.

Ideas can be generated in seconds. Images can be created instantly.Information is everywhere.

At first glance, this might seem like a threat to creative professions.

I see it differently.


If anything, AI reminded me where the real value lies.

Not in creating more. Not in working faster. Not in producing endless options.



The real value is still in thinking.


In asking the right questions.

In understanding people.

In recognising opportunities.

In connecting the dots.


As someone who has spent more than 25 years working across retail, brand experience, visual merchandising and spatial strategy, I have watched tools change many times.


What has never changed is the importance of understanding how people move through spaces, how environments influence behaviour, and how decisions made early in a process can shape everything that follows.


Technology can accelerate exploration.


It can help visualise possibilities.

It can make ideas tangible much earlier than before.

But it cannot decide which direction is worth pursuing.

That remains a human responsibility.


Perhaps that is the biggest lesson AI has taught me so far.

The technology changed.

The thinking became more important.

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